• All consultation fees, document review services, and application support packages are non-refundable once rendered or initiated.

• Visa application outcomes are subject to embassy discretion. We do not guarantee approvals and cannot offer refunds based on denial or delays.

Refunds may be considered under the following conditions:

• Duplicate payments made in error.

• Service cancellation requests submitted within 24 hours of payment, provided no work has commenced.

• Technical errors or system failures that prevent service delivery.

Approved refunds will be issued less any associated processing fees (e.g., Stripe or bank transfer fees).

• Refunds for debit/credit card payments made via Stripe are processed within 7–14 business days.

• The timing of the refund’s reflection in your account depends on your bank’s policy and processing timelines.

FilipinoPassport.com is not liable for fees paid directly to embassies, government agencies, or third-party platforms. These are governed by their respective refund policies.