Refund and Disclaimer Policy
Kindly go over the refund and disclaimer policy of FilipinoPassport.com
Effective Date: August 1, 2025
Last Updated: August 1, 2025
Refund Policy
At FilipinoPassport.com, we are committed to delivering high-quality visa assistance and relocation consultation services. Due to the nature of our offerings, we maintain the following refund guidelines:
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All consultation fees, document review services, and application support packages are non-refundable once rendered or initiated.
Visa application outcomes are subject to embassy discretion. We do not guarantee approvals and cannot offer refunds based on denial or delays.
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Refunds may be considered under the following conditions:
Duplicate payments made in error.
Service cancellation requests submitted within 24 hours of payment, provided no work has commenced.
Technical errors or system failures that prevent service delivery.
Approved refunds will be issued less any associated processing fees (e.g., Stripe or bank transfer fees).
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Refunds for debit/credit card payments made via Stripe are processed within 7–14 business days.
The timing of the refund’s reflection in your account depends on your bank’s policy and processing timelines.
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FilipinoPassport.com is not liable for fees paid directly to embassies, government agencies, or third-party platforms. These are governed by their respective refund policies.
Disclaimer
FilipinoPassport.com is a private consultancy and not affiliated with any government agency or embassy. Our role is to assist clients in understanding visa requirements, preparing documentation, and optimizing their application strategy.
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We do not guarantee visa approvals, issuance timelines, or outcomes. Final decisions rest solely with the issuing authorities.
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Clients are responsible for:
Providing accurate and complete information.
Submitting documents on time.
Complying with embassy requirements and deadlines.
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While we strive to keep our content and advice up to date, immigration policies and visa regulations may change without notice. FilipinoPassport.com is not liable for any losses resulting from outdated or misinterpreted information.
Contact Us
For questions about this policy or to request a refund, please contact:
help@filipinopassport.com
www.filipinopassport.com